Dear valued patients,
We will be open for business starting MONDAY MAY 11, 2020
We are taking a cautious, deliberate and measured approach to resuming operations.
For those who need to stay home for whatever reason, we are still available for virtual treatments through our Telerehab Program.
If Telehealth is appropriate, this continues to be the preferred approach to the management of your issue.
For those who wish to see us in person, please read the following carefully and remember that this may change based on information coming from our regulatory body.
covid 19 self pre-screening
We ask that you do not attend the Clinic if the following applies to your situation:
- You have been or suspect you have been exposed to COVID-19;
- You have returned from travel outside of Canada after April 10, 2020;
- You or anyone in your close social circle are ill (any signs of illness including sore throat, cold or allergies);
- You are immuno-suppressed;
There has been evidence that COVID-19 is more severe in people over age 65. If you are over age 65, please consider if in clinic treatment is CRITICAL to your health currently.
Your appointment is important – these are steps we are taking during the early phase of the GOA Relaunch Strategy.
if you have access to a clean mask, we politely ask that you consider wearing one in our facility,
enhanced screening including day of confirmation that patients are not presenting symptoms, haven’t recently traveled and are not caring for anyone who is ill and anyone showing signs of a fever will be asked to contact AHS,
all staff are facing an enhanced screening process daily and have voluntarily agreed to be self isolating during the pandemic,
all patients are required to wash hands upon entry to our facilities, less clinical beds, staff and no crossover of our professional staff to increase physical distances in all of our clinics, all forms are filled out after patients have washed their hands, pens will be sterilized and all consent will be verbal (limiting the paper trail), waiting rooms will be distanced or eliminated if possible,
patients are asked to wait in their car until their appointment, patients will be chaperoned to ensure hand washing and identify points of contact while entering our facility, shortened appointment times with minimal support staff (critical support staff for infection control),
ongoing advanced infection control and sterilization procedures including immediate disinfection of all contact points in our facilities, signs that ask patients to respect the 2 meter distance between one another, our staff will be wearing gloves, cloth or surgical masks – it is important to note that these are not the same masks that front line covid response workers require to remain safe themselves. We are taking this step to remind ourselves not to touch our faces. By having these barriers, we can ensure that we are not exposing ourselves to contact related viral transmission and preventing droplet transmission in the event someone is asymptomatic, and
if you are unable to abide by the above requirements we will be unable to provide treatment services to you.
We Look forward to seeing you all again and are commited to a safe re-opening of Edmonton.
At this time, the best way to communicate with us is through E-mail or phone at:
780-443-0300 extension 2
Dawn Levy and Morufu Jimoh
Learn more about our physical therapy services
Get started on living a healthier, pain‑free life today!